Transform Your Career Journey

1. Acceptance of Terms

By accessing and using the services provided by Resolute Career Guide ("we," "us," or "our"), you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Service Description

We provide professional career coaching, resume optimization, interview preparation, and related career development services. All services are provided for informational and educational purposes.

3. User Responsibilities

You agree to provide accurate information and use our services in good faith. You are responsible for implementing any advice or strategies discussed during coaching sessions.

4. Payment and Refunds

Payment is due as specified in your service agreement. Refunds are available within 14 days of service commencement, subject to our refund policy terms.

5. Confidentiality

We maintain strict confidentiality regarding all client information and coaching discussions, except as required by law or with your explicit consent.

6. Limitation of Liability

Our liability is limited to the amount paid for services. We make no guarantees regarding specific career outcomes, as results depend on various factors beyond our control.

7. Intellectual Property

All materials, methodologies, and content provided remain our intellectual property. You may use them for personal career development but not for commercial purposes.

8. Termination

Either party may terminate services with appropriate notice as specified in the service agreement.

9. Governing Law

These terms are governed by the laws of New York State, USA.

Last Updated: December 2024

1. Information We Collect

We collect personal information including name, contact details, career history, and professional goals to provide personalized coaching services.

2. How We Use Your Information

Your information is used to deliver coaching services, communicate about appointments, send relevant career resources, and improve our services.

3. Information Sharing

We do not sell, trade, or share your personal information with third parties except as necessary to provide services or as required by law.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. You may request data deletion at any time.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of communications at any time.

7. Cookies and Tracking

Our website uses cookies to improve user experience and analyze site traffic. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Children's Privacy

Our services are intended for adults. We do not knowingly collect information from individuals under 18.

10. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes.

11. Contact Information

For privacy-related questions, contact us at [email protected]

Last Updated: December 2024

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how you use our site.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as page navigation and access to secure areas.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website, helping us improve our services and user experience.

Marketing Cookies

These cookies track your browsing habits to show you relevant advertisements and measure the effectiveness of our marketing campaigns.

Preference Cookies

Preference cookies remember your choices and settings to provide a personalized experience on future visits.

Cookie Management

You can control cookie settings through your browser preferences. Most browsers allow you to:

• View and delete cookies
• Block cookies from specific sites
• Block third-party cookies
• Delete all cookies when closing the browser

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend reviewing their privacy policies.

Consent and Withdrawal

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time by adjusting your browser settings.

Last Updated: December 2024

Your Rights Under GDPR

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights:

Right of Access

You have the right to request access to your personal data and receive information about how we process it.

Right to Rectification

You can request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You can request that we limit the processing of your personal data in specific situations.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format and transfer it to another controller.

Right to Object

You can object to the processing of your personal data for direct marketing purposes or other legitimate interests.

Legal Basis for Processing

We process your personal data based on:

• Consent for marketing communications
• Contract performance for service delivery
• Legitimate interests for business operations
• Legal obligations where required

Data Protection Measures

We implement appropriate technical and organizational measures to ensure data security, including encryption, access controls, and regular security assessments.

International Data Transfers

If we transfer your data outside the EU, we ensure adequate protection through standard contractual clauses or adequacy decisions.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected]

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority.

Last Updated: December 2024

Digital Millennium Copyright Act Policy

Resolute Career Guide respects the intellectual property rights of others and expects users to do the same.

Copyright Infringement Notification

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

1. A physical or electronic signature of the copyright owner or authorized representative
2. Identification of the copyrighted work claimed to have been infringed
3. Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material
4. Your contact information, including address, telephone number, and email address
5. A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
6. A statement that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner

Designated Copyright Agent

DMCA notices should be sent to:

DMCA Agent
Resolute Career Guide
425 Park Avenue, Suite 1204
New York, NY 10022, USA
Email: [email protected]

Counter-Notification

If you believe your content was removed by mistake or misidentification, you may submit a counter-notification containing:

1. Your physical or electronic signature
2. Identification of the material that was removed
3. A statement under penalty of perjury that you have a good faith belief the material was removed by mistake
4. Your contact information and consent to jurisdiction

Repeat Infringer Policy

We will terminate accounts of users who are determined to be repeat infringers of copyrighted material.

No Liability for User Content

We do not review all content posted by users and are not responsible for such content. However, we will respond promptly to valid DMCA notices.

Last Updated: December 2024